FAQs

Thank you for choosing XoomBuy for your shopping needs. We highly value your feedback and are here to assist you. Please don't hesitate to reach out to us via email at support@xoombuy.com for any inquiries.

Q: Is COD (Cash on Delivery) available?
A: Yes

Q: How long does shipping take?
A: Orders typically arrive within 2 to 6 business days. Shipping times vary based on product demand and delivery location.

Q: Is shipping really FREE?
A: Yes, we offer FREE shipping across India.

Q: Do you provide refunds or returns for product issues?
A: Yes, we have a straightforward 7-day return and refund policy. Details can be found in our policy section.

Q: How soon will I receive a tracking number?
A: Tracking numbers are typically provided within 1-2 business days.

Q: Will I receive a confirmation number for my order?
A: Yes, all customers will receive a confirmation after placing their orders. Please contact us if you don't receive one within 12 hours.

Q: Who can I contact for order problems?
A: For any order-related inquiries, please forward them to support@xoombuy.com.

Q: What payment methods do you accept?
A: We accept all Major Credit Cards, Debit Cards, UPI, Net Banking, etc. Cash on Delivery is also available across India.

Q: Is Checkout on this site safe and secure?
A: Absolutely. You can be confident that all purchases on XoomBuy are safe and secure.

Q: How can I cancel my order?
A: If you wish to cancel your order, please email us your order number at support@xoombuy.com. Kindly contact us within 12 hours for cancellations.